Troubleshooting

Description:
There are many environmental issues that interfer with a perfect NodeCode experience. We are trying to add them all to one place.
Created:
1/10/2017 6:05:54 AM
Last Updated:
1/26/2017 1:32:03 AM

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Network Issues:

Firewalls are the first place to look when the different components seem to install correctly

 

If you are having issues with devices that are on a Wi-Fi connection, try plugging in an Ethernet cable to rule out Wi-Fi setup issues (Ethernet seems to be much less prone to setup issues)

 

 

Agent Issues:

The first thing to do if it seems that Agents aren't receiving messages is to restart the Agent, only after making sure the Hub is running.  Also, make sure that there is only one Hub on the local area network.

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